Responsible use and age policy

1. Health warnings

• These products contain nicotine. Nicotine is highly addictive.
• Our products are not intended for non-smokers, people under 18, or pregnant or breastfeeding women.
• Ask a doctor before use if you have a heart condition, high blood pressure, diabetes or any other medical condition, or if you take medication.
• If you do not smoke or use nicotine, do not start. The best choice for your health is to quit tobacco and nicotine completely.

2. Our 18+ age policy

• Every visitor must confirm they are 18 or older before they can see our products. Visitors who do not confirm cannot enter the store.
• Your confirmation is remembered on your device for up to 30 days, after which we ask again.
• At checkout you confirm your age again. The courier may ask for an Emirates ID or other proof of age at delivery and will not hand over an order to anyone under 18.
• Do not buy our products for anyone under 18.

3. Using devices safely

• Keep devices, tobacco sticks and used sticks out of reach of children and pets. Swallowing tobacco or nicotine can be dangerous; seek medical help at once if this happens.
• Use only genuine TEREA sticks with IQOS ILUMA devices, as the maker instructs.
• Charge devices with the supplied cable and a suitable charger. Do not leave a charging device unattended for long periods, and do not use a device that is damaged, swollen or wet.
• Dispose of used sticks in a bin, never on the street or in nature.
• Respect no-smoking rules in public places, at work and on public transport.

4. For parents and guardians

If you believe a person under 18 has ordered from us, message us on WhatsApp using the number on the Help page of our store, and we will cancel the order.